Returns

Shopping unseen can sometimes be hard. With this in mind, we offer our customers 30 day returns on all orders. Once items are returned, we will refund the purchase price minus the initial freight charge plus any extra return freight costs, even if you just change your mind.


In the case of faulty or damaged items please contact us to arrange a replacement or refund upon return. We may require you to supply photos of the damaged/faulty item before we accept your return. We will not return items which, in our fair opinion, have lost condition because of incorrect use or lack of reasonable care.


For help with your return please contact us on 0434 555 708 or at sales@decorartive.com.au .